NBN broadband can provide for a much faster and more superior performance than a regular broadband ADSL service and is not affected by the distance from your telephone exchange, however many of the same factors that affect your ADSL2+ performance can also impact upon NBN broadband speeds.
Line speeds listed in our plan tables refer to the maximum National Broadband Network port access speed installed at a customer’s premises. These line speeds are affected by many external factors which impact the speed of data uploads and downloads.
Key factors that will affect the actual speed of NBN Broadband include, for example:
- The source of the content you are downloading (including any content server limitations);
- The hardware used by customers (such as the capacity of an Ethernet router to operate at NBN broadband speeds);
- The capacity of a customer’s home network (for example, some wireless home networks may not be able to function at NBN Broadband speeds);
- The operational ability and limits of a customer’s home computer because of hardware, software and/or protocol currently installed;
- The number of individual end users using the service at a premises; and
- The network and Internet in general.
This is why the NBN broadband speeds that Dodo describes are 'line speeds'. This means that the actual speeds a customer can achieve may be slower due to these numerous factors outside Dodo’s control. Line speeds should not be relied upon as a constant performance level.