We’re here to help
If you have any questions at all, need to update your policy, or would like some help with your online insurance quote, please call the friendly customer service team.

It's also important you read our Product Disclosure Statement (PDS) to find out specific details about your cover and any exclusions.

Contact Details

For Car, Home, Travel Insurance & Roadside Assistance quotes

Get an online quote 24/7, or call on 1800 091 144.
Monday to Friday (8am-8pm EST) and Saturday (8am-5pm EST).

Make a claim

Car: Call the claims team on 1300 885 996.
Home: Call the claims team on 1800 611 422.
Travel: Call the claims team on 07 3360 7734
Monday to Friday (8am-7pm EST) and Saturday (8am-2pm EST).

Add or update a policy

Car & Home: Call the customer service team on 1300 858 747.
Monday to Friday (8am-8pm EST) and Saturday (8am-2pm EST).

Travel: Call the customer service team on 07 3049 7130
Monday to Friday (9am-5pm EST).

Travel Insurance Emergency Assistance

24 Hour Assistance: +61 7 3360 7734

Roadside Assistance

Broken down? Call 1800 788 692

Any other type of enquiry

Please call the customer service team on 1300 858 747.
Monday to Friday (8am-8pm EST) and Saturday (8am-2pm EST).
See Product Disclosure Statements for full terms and conditions.
Insurance is promoted by Dodo Insurance Pty Ltd (ABN 19 158 710 457; AFSL 434682) (Dodo Insurance). Auto & General Services Pty Ltd (ABN 61 003 617 909; AFSL 241411) (AGS) arranges this insurance on behalf of the product issuer, Auto & General Insurance Company Limited (ABN 42 111 586 353; AFSL 285571) (AGIC). AGS pays Dodo Insurance a commission which is a percentage of your premium. Dodo Insurance sales staff may receive bonuses. For further details see our Financial Services Guide (FSG). Because we don't know your financial needs, we can't advise if this insurance will suit you. You should consider your needs and read the Product Disclosure Statement (PDS) before making a decision to buy insurance. Click here to view a copy of the Key Facts Sheets, PDS and FSG. Home & Contents insurance not available in NT, Northern QLD, and Northern WA. Car insurance not available in NT. Terms and conditions apply. Subject to rating & underwriting criteria.